USA Guides, youth transport services, carries Professional liability insurance specific to the transports of Adolescents. This is unique in our industry and we are one of the few that have such specific insurance protection. Many claim to have Liability Insurance but, upon close inspection, you will note that they do not have insurance specific to the transport pf minors. To protect you and your child be certain that whomever you choose has insurance with a binder like ours that has the specific language for the Transport of Adolescents.
"Hello,
The purpose of this e-mail is to thank you for the excellent service you provided in all aspects of transporting our son to the Diamond Ranch Academy. We could not have had two better Transport agents than Primary Guide Richie Andersen and secondary Guide Devan Stapley. My plan was to be outside waiting for them at the estimated time of pick-up, 4:00 AM. I was happy to see that they were waiting for me to come out. We exchanged quiet talk in the car relative to my son and what our part should be. They helped in telling us what we could say to him and to be sure to tell him that we loved him. We had told them that our son had frequent nose bleeds when he woke up and they were prepared with a box of tissues. After the few minute talk I couldn't have been more confident that my son was in good hands and he would be as comfortable as possible during the transport. They followed through with a couple requests I wanted to take place before my son left the house. They were very quiet/calm with my son and they had him ready to leave and were on their way within ten minutes. They kept in contact with us upon arrival to the house, when they cleared through the Reno airport, and when they were leaving the Las Vegas airport, and again when they dropped my son off at Diamond Ranch Academy. Richie and Devan provided excellent service for my son and my family when we were in such emotional circumstances.
Thank You,
"
---B.D.
"We were so pleasantly surprised by the calm and smooth transition that was made for our daughter between our home and her new school. Your Agents made Cindy feel safe and in the hands of caring friends rather than adversaries. Your staff provided for every situation and made us, as parents feel comforted as well."
"I just wanted to send a big thank your agents, especially Tracie, when they transported my daughter. She gave me a hug when she arrived and calmed my fears. She was so
professional, so in control and yet so gentle and soothing. My nerves were so on edge beforehand, but the minute she arrived, I
relaxed and knew all was well. She got my daughter comfortable and laughing before they even left. She called me twice during the trip to let me know how it was going and I just want to thank her with all my heart! She has truly saved the life of a promising young girl who otherwise would have not been able to get the help she is now getting. Thanks so much for her and God bless you all. "
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